POLICIES

Our first policy is to serve you, our guest. Our hope is that you’ll enjoy your stay in our neck of the woods and that you’ll return as our guest at the Fall Hollow Bed & Breakfast. The purpose of the following information is to help make everything go smoothly for our guests, from reservation to check-out:


Making Reservations  |  Payment

To provide a great experience for all our guests, we don’t overbook the Inn. As a small B&B, we have a limited number of rooms, so when you make your reservation your room is guaranteed with a credit card (Visa, MasterCard or Discover), and the reservation is subject to our cancellation policy below. Nightly rates are based on double occupancy; breakfast is included. Additional guests beyond double occupancy are $25 per person in the hotel style rooms and $40.00 in the Innkeepers house, per night, which also includes breakfast.

An advance deposit is required. A reservation that is reserved and held on a single credit card requires a 50% deposit of the total amount. Guests receive an invoice at check-in, at which time payment is due. We prefer cash or check and accept Visa and MasterCard.

Cancellations

Cancellations made 30 days or MORE before check-in date will incur a $30 processing fee per night, per room.

If you need to cancel LESS than 30 days before check-in, but still ahead of that date, we reserve the right to hold you responsible for 50% of your unused reservation. Do let us know as soon as possible... if we can fully or partially rebook the room, we reduce this charge proportionately (to a minimum of a $30 processing fee). We cannot be responsible for weather conditions and other family emergencies that may arise.  We dislike charging anyone for the time they are not here – that's not our goal, and maintaining goodwill is important to us as a business. But this is our livelihood, and a late cancellation on a room that has been off the availability chart for a prolonged period of time can often result in the inability to rebook the room. We feel that 50% is a fair burden to both parties for a room left empty.

No shows and cancellations within 2 weeks do not allow us any possibility of rebooking the room and have already obligated us to preparation and planning, and thus incur full reservation cost.

We appreciate your business and are happy you chose to stay at Fall Hollow B&B


Campground Policy

If you need to cancel your reservation, you must call the campground before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable. Not calling to cancel/no show will result in forfeiture of the entire deposit.

RV & Tent Sites: 72 hours cancellation notice is required. Notify the campground by 3 p.m. three days before your scheduled arrival.

Reservations made after these deadlines require nonrefundable deposits.
Cancellations made after deadlines will result in forfeiture of all deposits.

Holidays and special events have a special deposit and/or cancellation requirements. Special conditions apply during high-demand periods and special events. Please check with the campground for details.

Travel Trailer Rental: This unit will have special deposit and cancellation requirements. There is a $30.00 non-refundable cancellation fee for canceled reservation. If you cancel within 30 days of your reservation you will be charged 50% of your stay, if we can rent out the trailer we will refund the used portion less the $30.00 processing fee If you cancel within 2 weeks of your stay you are subject to the full reservation cost.

We are a small privately owned campground with limited space and goodwill is important to us. We cannot be responsible for weather and family emergencies.


Thank you for choosing Fall Hollow!